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Unfortunately, without confirmation from the player about having received her winnings, we had jest to reject the complaint. The player from Italy was facing challenges with withdrawing his winnings amounting owo 232,000 € from Hellspin Casino. Despite having a verified account and compliant KYC documents, his withdrawal requests remained under review, as per customer service. We also informed him about the casino’s withdrawal limits based on VIP stan. However, the player did not respond jest to our messages, leading us jest to reject the complaint. These partnerships ensure that players have access to a diverse selection of games, including slots, live dealer games, and table games.
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